log your real IP address on offshore servers (outside USA, UK and Singapore).
log your internet activity on any server.
retain your payment records for one year.
log your real IP Address with a timestamp, and retain this for 30 days on onshore servers (USA, UK and Singapore).
Your duties as a responsible user are:
do familiarise yourself with our warrant canary.
do not use our service to spam, hack, send threats, harm anyone, etc.
do not use peer-to-peer downloading and torrents on our USA, UK & Singapore servers.
In exchange, we promise to:
anonymize and auto-delete all connection logs.
strongly take active efforts to protect your privacy.
alert you via a warrant canary if we suspect or know of any threat or law enforcement request.
We do not allow using our VPN service for any kind of illegal actions – carding, spam or hacking. We reserve the right to terminate, without warning, any account that violates this policy. Usage of services constitutes acceptance and understanding of this policy.
The iPrivateVPN Mission
Our mission is to provide outstanding VPN services and customer support for the best possible price, while safeguarding our users' privacy and anonymity.
We measure ourselves on Network metrics, Software Usability, Customer Support experience, and Privacy index.
We would love it if you get in touch with any suggestions about how we can achieve our stated goals better.